Data protection

Data protection

Scope and applicability

Hotel Olympia GmbH Family Köll with registered office in 6456 Obergurgl (Tyrol), Austria (Kressbrunnenweg 14), ATU32861908, hereinafter referred to as “the website operator”, owns and operates this website.

This privacy policy states that any information you provide to the website operator when using this website may be used by the website operator to optimise the website and its offerings.

The website operator reserves the right to change this privacy policy at any time without prior notice. Only the current privacy policy applies.

Data processing

When you visit this website, the website operator may collect personal data from you when you are asked to provide this data during enquiries and newsletter registration (directly) or also (2) when you are browsing (indirectly). However, the website operator will only use this data for the purposes set out in this privacy policy and undertakes to keep the personal data collected in this way confidential and to protect it. This Privacy Policy describes the purposes of data processing with regard to this website, the cooperation with third-party providers, the use of cookies, and how you can protect your rights with regard to your personal data.

The website operator collects, stores, processes and exploits information about customers and visitors to its website for the purpose of carrying out its business activities, to inform you about those packages/products/discounts/packages and services, to offer them accordingly and to compile web statistics. The information you provide to us will be used to contact you, with your present consent, as appropriate, for example to notify you of changes regarding the operation of this website or to offer you services/services that may be useful to you. The website operator explains below what data is collected and how it is recorded.


The data collected by the website is stored at a host in Austria. The data is kept there for a period of 5 years. Security storage is carried out on a daily basis.

Data storage

During your use of the website, the website operator collects certain data from you and uses it for various purposes. The type of data collected and its use by the website operator depends on the data in question. This privacy policy distinguishes between the following categories of data:

  • Anonymous data
  • Log Data
  • Personal data

Where can I view data stored about me?

Website data

According to the new GDPR (= General Data Protection Regulation), you are entitled to receive information about the data you collect, to obtain a correction, to request a cancellation, to file an opposition and to claim the right to limited processing. We take your concerns very seriously. If you would like to claim any of the above rights, please contact our company: , +43 5256 6288

Viewing the recorded data by third party provider


The Website operator takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, transmission, alteration, and deletion.
The website employs the industry-standard SSL (Secure Sockets Layer) encryption. Your personal information and credit card information required in internet transactions is thereby safeguarded.

You can also help us secure your information by following some simple steps. Change your password often using a combination of letters and numbers and make sure you are using a secured web browser and update it on a regular basis.

The Website operator has taken security measures to ensure that your personal information for the intended purposes is correct, complete and up-to-date. Naturally, you have the right to access and change your information at any time. You can help us by making sure your contact information and default settings are correct, complete and up-to-date. You may also receive a copy of your personal information by contacting us at the e-mail address mentioned below.

Description and collection of data categories

Anonymous data

The Anonymous Data is used to anonymously analyze the usage of the Website and for related anonymous statistical purposes only. Anonymous data collected by the Website Operator includes the following (“Anonymous Data“):

  • The browser type and version
  • General information regarding the operating system
  • The current date and time

Log Data

Log Data is used exclusively for the operation of the Website. The usage of Log Data as Anonymous Data according to this Privacy Policy, however, remains reserved. Each time the Website is accessed data relating to such access by the User is saved in a log file. The Log Data includes in particular:

  • Site by which the user entered the website
  • Moves to other sites of this website
  • Number of visited sites and length of stay
  • Number of requested data
  • Status of access (eg file transfer, file not found, etc.)
  • IP address data, location, stored language

Personal Data

The Website Operator uses the Personal Data for the following purposes:

  • To contact the user based on the user’s consent.
  • Customization of the Website and its products according to the interests and preferences of You (including the selection of advertisements displayed on this Website and outside)
  • General improvement of the products and services of the Website Operator.
  • To ensure valid execution of the third-party services.

The Website Operator collects Your personal data, i.e. information that permits the Website Operator to identify You. The collection of such personal data is limited to data that You have provided to the Company voluntarily by entering such data in forms on the Website. Such Personal Data includes in particular:

  • Name (first name)
  • Surname (last name)
  • Address
  • Country
  • Language
  • E-Mail address
  • Phone Number

The Website Operator will only use the Personal Data in accordance with this Privacy Policy. However, the Website Operator reserves the right to use the Personal Data for other purposes, provided such usage for other purposes is mandated or permitted by applicable law.
If You do not want the Personal Data to be used for marketing purposes by the Website Operator, You may notify The Website Operator at any time, and The Website Operator will then stop using the Personal Data for such purposes.

Content and services of other providers

The transfer of your personal data is based on central functionalities. Your personal data will be saved on the server of a service provider using the tools listed below from this website. This is done while preserving all privacy and data security relevant aspects.


The E-mail tool Contact Form 7 is used for sending contact requests. If you send inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. This data will not be shared without your consent.

The Website Provider points out that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

Deposit by credit card


You can subscribe to a newsletter via this website. The system used is called Superwebmailer and was provided by Acriba, Christian Sporer. This requires your e-mail address and your declaration of consent that you agree to receive the newsletter.

After you have registered for the newsletter, you will receive an e-mail with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time by sending your cancellation to the following e-mail address: . Your data, which you have transmitted to us in connection with the newsletter dispatch, will then be deleted immediately.

Analytics Software

The Website uses analytics software. Currently, the Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses Cookies (see below for more information about Cookies).

The information generated by the Cookie about Your use of the Website (including Your IP address) will be transmitted to and stored by Google on servers in the United States. Google will anonymize the last eight numbers of the IP address. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

Google will use this information on behalf of the website operator to evaluate your use of the website, to compile reports on your website activity and to provide other services and activities in the search engine.

Why do we collect data?

The Website Provider collects and uses your personal data in order to give you easy access to this website and to constantly improve the website and its offers. In addition, anonymous data on Your behavior is used for statistical and analytical purposes in order to optimize the web content.

In addition personalized information and offers may be shared with you and your stored data may be associated with you. For example, this means that you do not have to fill in forms more often, or you can view existing services.
This website uses third-party services, see above . In order to ensure the correct execution of these services additional data will be included.

If you are not interested in the new developments and/or would not like to receive information about new products and services, you can inform the Website Provider here at any time.

How is the data collected?


If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent. For sending the information of the forms we use an e-mail tool called Contact Form 7. Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.



A cookie is a small file which is placed on the hard drive of Your computer or device, provided that You have set the browser to accept Cookies.

Cookies help the Website Provider to analyse its Website traffic. Furthermore, Cookies let the Website Provider know that it is You who is visiting the Website. Cookies allow the Website to respond to You as an individual. The Website is programmed so that it tailors itself to the needs, likes and dislikes of You by gathering and remembering information about Your interests and preferences, all of which is done by using Cookies.

Overall, Cookies help the Website Provider to provide You with a better Website, by enabling the Website Provider to monitor which pages You find useful and interesting.

A cookie doesn’t give the Website Provider access to the computer of You or any information about You, except the data You choose to share with the Website Provider.

You can choose to accept or decline Cookies. Most web browsers automatically accept Cookies, but You can modify Your browser setting to decline Cookies if You prefer to do so. Declining Cookies may however prevent You from taking full advantage of the Website. For more information on Cookies and your browser settings please visit

Google Analytics cookies

As stated above, the Website Provider collects standard internet log information and details of Your behaviour patterns by using Google Analytics Cookies. The Website Provider does this to improve the Website. This information does not comprise any Personal Data. Data used for analytics purposes may however be associated with Personal Data gathered from this Website or otherwise.
More information about Google Analytics Cookies can be obtained here.


Facebook Opt-Out

Facebook offers the ability to personalize what content you see in the future and which audiences you belong to here.

Google Opt-Out

To provide You with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the Website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the Website itself.
Additional information about the Google Analytics Opt-out Browser Add-on can be obtained here.

Tip: General disabling of online advertisers

You also have the option here to exclude online advertisers from the outset.

Contact for opposition

According to the new GDPR (= General Data Protection Regulation), you are entitled to receive information about Your collected data, to obtain a correction, to request a cancellation, to file an opposition and to claim the right to limited processing. We take your concerns very seriously. If you would like to claim any of the rights above, please contact: or +43 (0)5256 6288